Your data protection rights explained
bloom-bits is fully committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take the protection of personal data seriously, particularly given that our services involve children and families.
bloom-bits is the data controller for all personal information collected through our website and services. Our contact details are:
bloom-bits
42 Cathedral Road
Pontcanna, Cardiff CF11 9LL
Email: [email protected]
We process personal data under the following lawful bases as defined by the GDPR:
Where you have given clear consent for us to process your personal data for a specific purpose. This applies to:
Where processing is necessary for the performance of a contract with you. This applies to:
Where processing is necessary for our legitimate interests and those interests are not overridden by your rights. This applies to:
Where processing is necessary to comply with the law. This applies to:
You have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of your request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
Also known as the "right to be forgotten", you can request the deletion of your personal data in certain circumstances, including:
You can request that we limit how we use your data while a complaint is being investigated or where processing is unlawful but you do not want the data erased.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
You can object to processing based on legitimate interests or for direct marketing purposes. We will stop processing unless we can demonstrate compelling legitimate grounds.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making systems.
As an organisation providing services to children, we take extra care with children's data:
We primarily process data within the United Kingdom. If any data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
In the event of a personal data breach, we will:
To exercise any of your rights, please contact us at [email protected]. We may need to verify your identity before processing your request. We will respond to all legitimate requests within one month.
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
However, we would appreciate the chance to address your concerns first, so please contact us in the first instance.
We may update this GDPR information from time to time. Any significant changes will be communicated to you via email or a prominent notice on our website.
Last reviewed: January 2024