Privacy Policy

Introduction

bloom-bits ("we", "our", or "us") is committed to protecting the privacy of our users, particularly the children and families who participate in our financial education programmes. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or enrolling in our programmes, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill out an enquiry form on our website
• Enrol a child in one of our programmes
• Subscribe to our newsletter
• Contact us via email

This information may include:

• Parent/guardian name and contact details
• Child's name and age
• Email address
• Postal address
• Payment information (processed securely via third-party providers)

Information About Children

Given the nature of our services, we collect limited information about children enrolled in our programmes. This is done with the explicit consent of their parent or guardian and is limited to what is necessary to deliver our educational services.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent
• Referring website

How We Use Your Information

We use the information we collect to:

• Process programme enrolments and payments
• Communicate with parents about their child's progress
• Send administrative information such as schedule changes
• Respond to enquiries and provide customer support
• Improve our website and services
• Send marketing communications (only with your explicit consent)

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist in operating our website and business (e.g., payment processors)
• Professional advisers such as lawyers and accountants
• Regulatory authorities if required by law

All third parties are contractually obligated to protect your data and use it only for the purposes we specify.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Typically:

• Enquiry data: 2 years from last contact
• Student records: 7 years from last attendance
• Payment records: 7 years as required by HMRC

Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookies Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

bloom-bits
42 Cathedral Road
Pontcanna, Cardiff CF11 9LL
Email: [email protected]